Extreme Acai Berry (ExtremeAcaiBerry) Review
Will Extreme Acai Berry Help You Lose Weight?
Extreme Acai Berry is a new acai berry based diet pill that is marketed all over the internet. Extreme Acai Berry is available through a Free Trial and Continuity Program.
How much is the Extreme Acai Berry?
Extreme Acai Berry is priced at $4 for a 2 week trial. After that free trial ends you have the option of cancelling or you will be enrolled in the Extreme Acai Berry Continuity program.
Extreme Acai Berry Free Trial
Extreme Acai Berry is one of many diet supplements / fat burners that is being offered through a free trial. There are usually special Terms and Conditions associated with free trial products. Here are the terms and conditions from the Extreme Acai Berry website:
"I understand that by ordering Extreme Acai Berry, I am agreeing to receive Extreme Acai Berry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-801-208-7485 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acai Berry to be shipped at that time to my door.
Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acai Berry. I understand that I may cancel any future shipments Monday through Friday by calling 1-801-208-7485. Our hours of operation are from 8am to 5pm MST.We do not accept returns on any products that have been shipped."
Why You Might Buy the Extreme Acai Berry:
* Has no side effects.
* May slightly suppress hunger.
* Contains Acai Berry
Why You Might Not Buy the Extreme Acai Berry:
* Extreme Acai Berry Continuity Program
* Doesn’t contain clinically proven ingredients.
* After the Free Trial Expires, Extreme Acai Berry is more expensive then other products
Extreme Acai Berry Links
- http://www.ripoffreport.com/reports/0/366/RipOff0366538.htm
- http://www.ripoffreport.com/reports/0/411/RipOff0411276.htm
- http://www.complaintsboard.com/complaints/total-rip-off--don039t-bother-c126702.html
- http://www.complaintsboard.com/complaints/extreme-acai-berry-c100262.html
Extreme Acai Berry Conclusion
Do I seriously need to even conclude on this crap? These guys give diet supplement companies a bad name. $90 for Acai Berry is ridiculous and unjustifiable. Toss in the fact that they auto-bill and ship you a product that is unreturnable?? That is theft. Do Not Buy Extreme Acai Berry.
The best deal for Extreme Acai Berry would be on eBay, where people are probably trying to unload it.
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Just when you thought it was safe to shop on the web, some internet scammers have found new ways to trick you with an innovative "bait and switch" scheme. I have a 20 year old daughter that likes to purchase products on the internet, but since I know there are a lot of scams on the internet, I always have to ask what sites she is using to make sure they are legitimate.
Here is an example of very sophisticated scam that was recently exposed: Scammers will build 15-20 websites all with different URL's, landing pages, terms of service, privacy policies with the same targeted keywords to attract new customers. But you can tell that they are the same organization by the same photos and sometimes the same verbage and calls to action they use. The reason they are creating so many websites is so they call fill up at least the first 10-20 paid Google Adwords positions and flush out the competition. They will most likely bid high on the same targeted keywords to lock themselves in those top positions.
At first glance it looks like there is a lot of friendly competition going on when you see different URL's and uniquely worded ads, but after you take a closer look, it is just one organization controlling the front two pages using the same targeted keywords. Here are some common tricks that internet scammers use on Google AdWords.
WHAT’S THEIR HOOK?
FREE diet pills with an exotic super fruit. $3.95 S & H. Why do they put S & H, because they need to collect your CC info. Fancy landing pages, celebrities, obvious benefits from super slim models. No clinical proof that acai can help you lose weight.
MISREPRESENTATION - They will set up an AdWords ad and landing page and review their own products and give poor ratings to some of their own landing pages just to try to look like legitimate third party is reviewing their site.
Top 3 Acai Berry Products
Warning! Want To Use Acai Berry? Do Not Buy. Read This Warning.
www.TheAcaiBerryReview.com
FAKE THIRD PARTY REVIEWS - Here is another example of a URL with fake "reviews".
5 Acai Brands Reviewed
I reviewed the top Acai brands.
Find the best value here.
www.AcaiReviewed.com
MAKING IMPOSSIBLE HEALTH CLAIMS - There is no clinical proof that acai diet pills will help you lose 12 pounds in 3 days. Some of their other websites claim up to 50 pounds of weight loss.
Acai Berry Scam Exposed?
Top 3 Acai Products Exposed.
Safely Lose 12 Pounds in 3 Days.
www.ExtremeAcaiBerryCleanse.com
TRUTH? – Another add that .
Acai-Berry Truth
Does Acai-Berry Really Work?
Our Test Results May Shock You.
TheAcaiBerryTruth.com
All About the Acai Berry
Information About the Acai Berry and How You Can Get a Free Trial..
TruthAboutAcaiBerry.com
A SCAM OF THEIR OWN SCAM? - Here we go again. They try to pretend they are a legitimate third party reviewer exposing a scam, but they are a scam themselves.
Acai Berry Scam Exposed?
Top 3 Acai Products Exposed.
Safely Lose 12 Pounds in 3 Days!
www.WeightLossNow.org/Acai
SECURE AS THE PART OF THE DOMAIN NAME? - They may fool a few newbies on the internet by using the word "secure" as part of the URL, but after granting access to their own personal information to the company, your personal info will be anything but secure. Read section 2.1 in their own privacy policy: "2.1 Discretion to Use Information. THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY'S SOLE DISCRETION." The real money that these scammers make is not from the products they sell, but by selling or renting the personal information they collect from customers.
Try Acai Berry Free
Lose Weight - Free 14 Day Trial.
Just Pay $3.95 S&H.
Acai.secure9.com
USE CAUTION! STAY AWAY FROM THIS SITE! - At least they are honest about using caution when using their site. You should use caution especially after reading their terms of service and privacy policies.
Looking for Acai Berry?
Caution! Must Read Information
for those interested in Acai Berry.
AcaiBerryTruth.net
ANYTHING BUT THE TRUTH - If they wanted to be truthful about Acai Berry, why would they put it in pill form? Pills are the least effective way of delivering vitamins and anti-oxidants since they are far from the original form of the fruit.
Truth About Acai Berry
Information About the Acai Berry
and How You Can Get a Free Trial...
TruthAboutAcaiBerry.com
A SCAM OF THEIR OWN SCAM? - This title is particularly scary. They try to alert customers of a scam to look like they are looking out for you. Unfortunately they really are a scam.
Scam: Extreme Acai Berry
Is Acai Berry Real Superfood?
You May Want To Find Out Here
Best-Acai-Berry.com
FREE OR $81 PER MONTH? - There is no such thing as a free lunch. You need to read the fine print of their terms of service very carefully to avoid being billed about $81 every month! So much for the "Free Trial". Also, are you willing to give up your personal information for a "Free Trial" that you are going to be billed $81 a month for?
Acai Berry - Now Free?
Extreme Acai Berry Formula.
Get Acai Berry Free Trial Today.
www.AcaiBerryReview.com
FAKE REGISTRATION - It is very doubtful that AcaiBerry.ryactive.com owns the trademark to "Acai Berry", that's like me trying to register "Orange Juice".
Acai Berry® Official Site
Remove Toxins, Lose Weight, & Gain
Energy. Pay $4 s&h. Try Free Now!
AcaiBerry.ryactive.com
WHAT IS MISSING FROM ALL OF THEIR SITES?
Trust icons like Hacker Safe, McAfee Secure, BBBOnline, a physical address and phone number directly to the company instead of an independent calling center. Some of their sites have already been flagged by SiteAdvisor for misrepresentation and spamming, but since not everyone has a SiteAdvisor plugin for their browser, most people won't have a clue about these scams going on.
LESSONS LEARNED...
If you see something on the internet that looks too good to be true, it usually is. Always read the terms of service and privacy policies on the internet. If you really need to purchase a product or service on the internet, make sure you have access to the real company and not just to a call center. The physical address and phone number of the owner of the website should be on the "About Us" page or, better yet, on the home page. Always look for real trust icons, since there are a lot of fake trust icons out there as well. A real trust icon will show the real date that a site is tested and the address and other contact information will be revealed when you click on the icon.
I did not authorize them to send it to me - the "Extreme Acai Berry @ 89.31.
I did however reported them to my bank that this was not ordered and they closed my current visa and I'm now waiting for the paper work from them to report them as "Fraud."
Thank you for this info. This is really an eye opener. If you have any other advise I would appreciate hearing it.
If you want to turn them into the BBB, use the name charged on your credit card company and the address they sent the supplement from.
Mine stated:
Fullfillment
4650 SW 51st St., Bay 711
8012855012
Davie FL 33314
I am sure it is only a matter of time before word gets out and they are no longer in business. But we do have recourses, be sure and dispute it with your credit card companies. AcaiBerry is required to file extra papers with explanation to every credit card that files a complaint. The money is reversed out of their accounts until the dispute is resolved.
Good Luck
Bobbie
Imagine my surprise when I got a bottle of a similar product (not the same as the "trial" acai berry, look at your bottle), in the mail today. I called the bank first to ask if there was a new charge against my card from the people who did the "free" trial. The answer was "no", but there was a charge of $89.31 from a new company name, and the bank was already aware of this scam. They gave me a phone number to call and cancel my supposed "membership" in this club first, which I did. It was about an hour on hold, and a rude woman insisting I "had" agreed to joining the monthly drug club by signing up for the free trial. She finally gave me a cancellation number, (do not know if it's legit or not), and told me I would not be allowed to return the bottle I never requested.
So......called the bank back and they sent me the forms to file the fraud claim, cancelled my card, and said I shouldn't get my hopes up for getting my money back from the theft.
I am returning the bottle in the morning to what looks like a phoney return address, but feel like I need proof from the Post Office that I am not commiting any sort of fraud on this end by keeping something I didn't pay for.
Hope they get shut down quickly, and the thousands of people who got scammed will get their money back.
YOU WILL NOT BE ABLE TO CANCEL YOUR ORDER AND THEY WILL TRY TO BILL YOUR CARD FOR FUTURE SHIPMENTS NO MATTER WHAT YOU DO UNLESS YOU CANCEL YOUR CARD AND REPORT THIS SCAM TO YOUR BANK.
First of all this $#*% doesnt work and moreover when you try calling them to cancel, you have to wait for hours to get to a customer representative, It sucks. Waste of time & money...
I luckily read all the reviews after a few days during the free trial period and after calling those fuckheads couple of times, i finally cancelled the order so that the $90 billing wont recur on my account.
Not only will they not return my $$ or the product, I asked for a supervisor and got "someone" and he told me that I could not return the product nor would they ever!
I am going to report this to the Better Business Bureau for sure!
So frustrating isnt it!
"I tried several different diet pills and workout plans after I gave birth to my second child. I struggled really bad with losing all the baby weight. One day I was watching Oprah and she had a show about weight loss. It was amazing. I ended up losing 44 lbs in 90 days. You can read about it on my blog. http://www.sarahsweightloss.info"
I went to that website and that was the only thing on there. The search window didn't even work! Talk about a scam in progress. Someone probably paid to have this person (that or the scammers are doing it themselves) repost the same answer on yahoo questions and answers to continue scamming people. I almost bought into it. I did my research before throwing away my money. Thank God.
I will report to BBB, suggesting DO NOT BUY exteme aciaberry, DO NOT call for the $3.95 scam. We need help!!!!
Guess I'll stick with plain ol' healthy eating instead of risking money and headaches with companies who CHEAT the public..
Good luck to all who you believed these @ssholes. I hope you get your money back and THEY get what they deserve!!
If anyone has a different # for them, please let me kow.
mcarrisoza2002@yahoo.com
PLUS! My card has been charged for a utility bill that I haven't authorized for $250 for a company I don't have utilities with. I have been doing online shopping and bill paying for a year and haven't had a problem with fraud until I gave my card number to the extremeacaiberry.com...So my bank is sending me a new card with a new number...
This is a SCAM! I'm reporting them to the BBB, too.
I was just wondering if there is any comeback from the scamming scumbag company if you just cancel your credit card?
The reason I ask is that I have 13 days left of my so called trial period, and have phoned the company twice so far, both times have been fobbed off as apparently my details aren't recognised on their system so affectively they can't cancel my subsription...I've now written to them stating I wish to cancel, I'm in the UK so the letter won't hit til a week and its costing me a fortune to keep ringing. I've spoken to my CC company who have told me cancelling my card makes no odds to the fact that I have a contract out with this company, until I contact them and cancel...I know damn well the letter won't do anything, and callin them is useless.....do I wait for the inevitable $90 to be taken out of my account before my CC do anything about it or do I cancel my card....if so, is there any comeback from Acaiberry?.....do they continue to chase you even when the card has been cancelled...PLEASE HELP with any similar situations, dunno whether to follow CC claims proceedings or risk getting bad credit ratings or/and being chased by this company?
Thanks x
We do not accept returns on any products that have been shipped.
It's all right there.
I wish i would have found this site sooner. My cc said that i am protected against these scams and they do call me if there is a question on my bill (they have called me before) and if they do try to charge me that the cc would call me.
If you ordered this product call your cc now and tell them about the scam!
This is such a big scam no even the company wants to hear from their customers, what a bad idea to have ordered it.
The only way to get out of this is to cancel your card. If the credit card company will not take the charge off of your bill. DUMP THEM TOO. They need you a lot more than you need them.
I would love to call and cancel all I get is a busy signal
not your normal busy signal but the kind where the # isnt working
I have not recieved a thing its not 14 days and I got dinged $89.31 for what? I am soo mad grrrrrr
Got my CC card cancelled thanks God!
I just got off the phone with the company your suppose to be able to call and cancel within 14 days. Like many of you, so not true. I received the free trial on day 13, started calling the number on the paper and only got a fast busy signal. I tried every day for a week, and then today I called my bank and cancelled my card and made sure they could not take any more money. The bank person tried to call three different numbers she had listed for the company and guess what...no getting through. As we are about to get off the phone, she decides to try one more time and we then get through. Now we sit with horribly loud music forever while waiting for someone to answer. She decided to jump off, due to how long it was taking and I stay on the phone. Finally someone answered. I told him everything and said I wanted to cancel and wanted my money back and he said no. He said you cannot have your money back becuase I did not call within the 14 days. I told him I tried to but theya re running a scam business and no one can get through. Not even my bank.
I am now calling the BBB and getting them involved. Be sure you do not ever buy any product from them....they sell many and if you do, report the fraud they are committing. THIS IS A HORRIBLE REPRESENTATION OF OUR WORLD!
1-801-208-7490
1-877-361-8604
1-801-208-7485
1-866-938-4832
1-877-350-8480
A couple of these numbers I got from different websites for extreme acaiberry. I also got the address of the company off of one of the websites and did a reverse address lookup and the address was listed for Subway!!
4650 SW 51st St. Suite 711
Davie, FL 33314
I am just going to cancel my credit card and hopefully that will be the end of it. I'm not having any luck getting in touch with them. I checked my card today and so far it just has the $1 charge on it. Lesson learned. I certainly don't advise anyone to purchase this product! I also think that someone should contact the celebrities that they are using to promote their scam and let them know about it. I'm sure they wouldn't want to be linked to this in any way!
I have tried to call the number on the bottle and the number on the small piece of paper that accompanied the bottle shipped to me for "eight nine dollars and thirty one cents", and the numbers are do not work. They don't put the price in number form because they know that once you see the price, you will choke.
How do I get the automatic shipments to stop?
This company is a SCAM outfit for which we need stronger consumer protection. Cancelling a credit card is not equitable recourse.
Still no Acai Berry. Guess the weight loss comes from stressing out, worrying how much will be charged on your card when you wake up in the morning!
Called the FLorida BBB after going back to the Acai Berry site to cancel after learning about them giving my info to this other co. (which is probably all the same people), looked up the #, doesn't work. Found a different number in their privacy statement, didn't work.
Still don't know why they're on MST if they're in FLA??????
SCAM! These people should have criminal charges brought against them!
The only people on here saying it's authentic and such are probably those same people!
I want to cancel. They can keep the $5.95 for S&H and the pills. I do not want to be charged for something I'm not sure will work in 14 days as the body won't have time to adjust.
I think it's really sad that they have screwed so many people over. My bank does stop payments on debits for up to a year so I should be able to ward off being charged the initial time since I have their info from the S&H charge.
If I don't get someone on Monday then I will call my bank and block them. They've already lied about when I'd receive the shipment. Secondly, I've received only one email from them that the order was processed, no shipped email. So, there is fishiness already that makes me believe this is all a scam.
I hope more people read this site before purchasing. The only difference in the site I used from seemingly everyone else is that my S&H charge was more and the trial is for 30-Days and not 14-Days.
But, someone listed the site I used "Acai Berry Review" and another person read which links were ONLY available on that site which I found to be weird as well.
You don't have to worry about me doing anymore free trials. This is craziness. Lesson learned.
I fell for 2 of these frauds from the same top level website using two different credit cards. This was from the top level website acaitop3.com. The two companies pulling different but similar frauds were AcaiPure and Extreme Acai Berry. My story is similar to the other Acai complaints on this website. My cards were with 2 different banks: BofA, and American Express (AMEX). BofA is unsympathetic and is making me complain in writing. AMEX immediately handled my complaint by message and phone. I asked both banks not to accept any more charges from the merchant. In both cases I complained to the merchant by phone and email, and in one case their web site. I filed a fraud claim with the FBI. With AMEX, the merchant made another charge 8 days after receiving AMEX's inquiry. They escalated my complaint to FRAUD, and are issuing a new card.
To include me in the class action suit email:
I've called aleast 50 times (not exzagerating)and I can't get through. I've tried: 877-350-8480, 801-208-7485, 877-350-8515, 877-859-1105, 877-361-8604, and 801-208-7490.
I haven't received the "trail" yet but my CC has been charged. I've contacted my CC company, cancelled my CC, disputed the charge and started a fraud investigation.
Even if you "read the fine print" you can't get through to the company to cancel because they don't or won't answer their phones...note there are MANY phone numbers that are going unanswered.
So I have spent all day trying to "cancel" my order. Thank God for redial. Anyhow, I called a ton of #'s and finally got to someone at this #: 877 350 8480. HOWEVER, I had to call like 15 times until I got through. ALso, I was on hold for about 20 minutes. Don't give up if you are on hold. Just stay on. if that number doesnt work try these #'s. I didn't have to sue these numbers because I did eventually get through with the other, but here they are:
801-208-7490
877-859-1109
GOOD LUCK
P.S. Even if you do cancel, make sure to get the confirmation # and I would also cancel your credit card and get a new one.
In conclusion do no order ACAI BERRY IT IS A RIP OFF!!!!
I would truly love to pay them a visit in person with the proper authorities in tow... or not.
I told them I had no interest in such things and didn\'t appreciate someone giving out my information without my approval. It does NOT state in the Terms that they give out your info. This company, \"membership services\" they call themselves, says they work for several companies and that if I don\'t cancel THEIR subscription that I\'ll receive in 2 wks, I\'ll be charged 19.95 a month. The lady was rude and pushy and sent me to their verification department to a guy who wanted my date of birth. When I said it wasn\'t necessary bc I was canceling and wanted a customer service number, he rudely gave me the number and hung up.
I called this number (1800-475-1942) and was told I wasn\'t in the system and had to wait 3-5 days before I could cancel with them. When I found this site, I called them again and this time the lady asked for my debit card number in order to see which company referred me to them!! Insane!
Then I called the number on the free trial bottle for Fullfillment in Davie, Fl and of course we all know what that was. On hold after an automated message or disconnected. Finally I just called my bank and made them aware of what was going on and that I was uncomfortable with the situation and had my account closed and reopened under a new account.
I haven\'t been charged 89.00 yet, bc my trial is technical not over until tomorrow. But I\'m glad I caught wind of this when I did! Had that lady not called me for her company late last night, I would\'ve been caught up in a mess! The number for the acai supp I called was 1801-208-7485.
Here is my suggestions if you get taken by these bozos:
(1) go on line and email a complaint to your state attorney general;
(2) email a complaint to generalmanager@domainsbyproxy.com. They hold the "domain name" for this crew and tell them what you think of this operation. Demand a refund from them.
3. Complain to the fulfillent center that sent you this crud by writing them at 4650 SW 51st St Bay 711, Davie Fl. 33314. And tell them you'll hold them responsible if they don't cancel. Then write a letter to your state atty general about the fulfillment center.
Much to my surprise, the sample came in the mail a few days ago.
I had a WHOLE lot of trouble getting through on the number they provided on the enclosed sheet: 1-877-350-8480 (actually you don't need to dial the "1" anymore and oddly enough that's when I got through). The customer service rep was very nice (and very young-sounding). I got a cancellation # from her and an e-mail address: Customerservice@nubodi.com (hope it works!) and a mailing address: Nubodi, 4650 SW 51st St., Davie, FL 33314 (hope I don't have to use it. My credit card company (Citibank) said there is nothing they can do unless or until a charge appears and I can dispute it. I'll wait and see what happens. I too, wish I had seen this forum before I even looked at the product online.
Eileen 10/28/08
I too succumbed to the scam. When I tried to call to cancel, I heard a message, \"All circuits are busy. Call again at another time\". I did call again. And Again, And Again.
I realized, too late it is all a fraud. I called my credit card company to report the fraud.
Low and behold, two days after I received the \"miracle supplements\" my credit card had been charged. This scam of a ghost company needs prompt anti-fraud punishment!
The charge to me was removed. I cancelled the credit card so these scam artists cannot get any more $$ from me. Hopefully readers will pay attention to warnings and not make the same mistakes.
877-350-8514 877-350-8480 877-350-8515 866-407-1022
877-859-1069 801-208-7485
Did more research and went to FBI site filed a complaint. The BBB site and filed complaint did more research and found this # 877-859-1105 and did talk to person said I had 14 days etc to cancel after recieveing trial offer said I had not recieved trial offer. They said it was mailed etc and Told them I wanted all further charges stopped and was told they would cancel my so-called subscription and I could mail the unused bottle back and get a refund if I called them back with a tracking #. HA HA If I recieve the bottle I will mail back with #. In the mean time I hope my bank can get the money back that was my car insurance money UGH! Also when 88.31 charge did clear it was actually 91.09 said they would only reinburst 88.31.
I'll happily share the addresses:
Extreme AcaiBerry/PriceLimbo
4650 SW 51st St.
Suite 711
Davie, FL 33314
Extreme AcaiBerry/PriceLimbo Phone Numbers:
877-859-1105
877-350-8480
877-331-3577
877-361-8604
FitFactory
2620 S. Maryland Pkwy
Suite 969
Las Vegas, NV 89109
Fit Factory Hone Number:
866-407-1022
these are the numbers that worked for me:
FIT FACTORY 866-407-1022
ACAI BERRY SCAMMERS 877-350-8480
My biggest problem is that they wait until AFTER the 14 days to send the product out to you. How are you even supposed to determine if you want more if you don't get an actual trial? Ridiculous.
Today I magically received my bottle in the mail. I'm going to try it, but I will never again be stupid enough to order these things.
Yeah im a poor college student struggling with my weight so when I saw the 3.95 free trial i ordered it right away. I checked the terms after.. dumb . i know,
Anyway they stated that i was going to be charged 89 dollars per month and also subcribed to fit factor and pricelimbo which will all charge me. I was horrified so I immideatly had my card number cancelled. i will be getting a new card . does this stop them or should i cancel bank account completly???? NEED HELP ... I cant afford to have them take money out of my account I need to pay my rent
I went to work and notice that i was charge 89.51 for "MY VIP FIT" I was like what the heck is this? So when I realize what it was I did some looking into it. I tryed the phone # that was on the web site and no luck. Mean while I have not received any pills at all at that time and it was 15 days after I ordered them. I went home for lunch and guess what the pills were there susprise. I call them and they just gave me the run around about the 14 days. I am so mad why would I want a pill that I didn't even get to try, so why charge my account. I wished I looked into it better. I canced my order so I hope I don't get another charge.
Wow. Do I feel stupid or what!! Have just received my trial offer, but as ordering from the UK, I didn't receive them until the day after they charged me for my next supply. Thought, ok will give it a month to try as can't expect to see results in 14 days, then read all these reveiws!!! S**T. When i researched it beore taking up the trial, I saw none of these reveiws, only good ones! Damn, damn, damn. Will cancel credit card and report site to Facebook.
I never saw these microscopic conditions.
I immediately called them and they said they could not refund my money as the next order was shipped out that day. They did however, say that they would immediately cancel my membership or whatever you call it and said that I could return the unopened bottle of the next shipment and they would refund my account.
I have reported this scam to the BBB, and I am hoping they put a stop to this bs. As for the product, it doesn't work......I haven't noticed a difference at all
If you read the Extreme Acai Berry conditions, it says that if you cancel your order, then Fit Factory will be cancelled as well. However, that is Not true. You must call a separate number 1 866 407 1022 to cancel Fit Factory.
They will try to say all the information was in the emails; but no emails are sent. They are sister companies who each claim that the other should have sent out the information that you are now being billed for.
If they tell you there is no refund, keep trying; you will eventually be given a refund.
This is a disgusting scam, but the damage is not over until you have cancelled Fit Factory. So Please, call 1 866 407 1022 to cancel your online membership to a group you probably did not even know you belonged to.
------------------------------------
...check your email to see if you received an email from Fit Factory when you orded the trial of this product. I just got hooked by these guys (like everyone above) & spent hours on the phone w/ them; the cc company & the elevator music from hell & upon reading all of the comments on this page I thought I\'d better recheck that Fit Factory email that I filed & never planned to use..low & behold - there was some more fine print:
Please remember that after the 21-day FREE trial period, should you decide to keep the FitFactory membership, a fee of $19.95 will be billed to you every month. If you do not wish to continue, you may cancel your FitFactory membership anytime during your Free Trial period or thereafter. For any concerns or queries, you may contact our Customer Service number at 1-866-407-1022.
Guess I\'ve got some more calls to make :(
FYI - this is the phone # that I got from my cc company for the Acai scammers & it was actually answered quite a few times when I called (just had to endure a lot of waiting & fighting & hang ups - lots of fun) - 1-877-859-1109. I asked to speak to a Manager / Supervisor after 1 hang up too many from their young CSRs. Good luck everybody.
After speaking with a person she said I would be credited the $3.95 in 3-5 days also, I guess I will have to see if they follow through but after reading some of the above comments I don't put alot of weight on anything positive.
I would certainly suggest contacting your BBB and anyone else it may take to get this company to stop their false advertising and rip off. It's a shame that our Country has come to such low down practices without batting and eye.
Dianne in Colo.
11/5/08
Now a question....is there any one else i should be calling??
I have forsure learned my lesson :)
Take care
i called and canceled after ordering the free trial and WAS STILL charged the $89.31. So i called the company and after 3 different tries i held for 45 minutes, i finally got someone on the phone. I cancelled and was told that my 1st 30day supply had already shipped and they gave me instructions on how to ship it back. well SURPRISE: it never came! so im still waiting on the refund [my 14 business days are not over]. Then i checked my account today and noticed an $8 charge from pricelimbo.com and SURPRISE: the customer service # was the same as the Acai berry. So after i talked to some very rude guy that was laughing and talking to someone in the background as I was trying to talk to someone, he hung up on me. I called back and talked to a lady that was much nicer and advised me on how to cancel that and assured me I would be refunded the money.
QUESTION: anyone who has been told they would get a refund, have they actually gotten one? Cuz i now have a total of $100 taken out of my account and it has caused me to overdraw! I live basically paycheck to paycheck. I would like to know if I am actually going to get refunded my money!!
When she's done talking to me about it, I'm off to do a Google search and find out more, and thus my arrival here. I sure hope people read all the way through these reviews because it was quite a ways down the list before I saw the reference to FitFactory. We haven't seen a CC statement yet but I had her call anyway. Sure enough, after giving name and address we found that we had been billed. This was when she believed it was a scam.
The last message before mine references PriceLimbo.com. How many more are there? Cancel your card people! Watch your statements to make sure nothing shows up that is not expected. Dispute anything that does show up.
The phone numbers listed worked for us but I can't help wondering if they really cancel anything. Does the confirmation number mean anything? Wouldn't the scam work better if they just humored us and then lost any evidence that a call was ever made? DING for another month!
CANCEL YOUR CARD! Don't trust the people you just caught scamming you.
i'm just wondering, if i cancelled my credit card, do i stil have to worry about calling this scam business telling them that to cancell my order and that i no longer want the product.
I recieved my bottle of the "miracle" pills on the 14th day after ordering. With the bottle was a peice of paper informing me that my trial period begins the day of order. Therefore, I didn't even have a trial period because it took 14 days to be shipped. I called on the 14th day to cancell and to my dismay my card had already been charged $90.02!!!! I called the company for 5 hours straight and it was busy every time. I finally got through and was put on hold for over 30 minutes. Every time someone did pick up i was put on hold from 15 minutes to 45 minutes. If I had the luxury of speaking with someone, they were nice at first stating that my money would be refunded to my card and sorry for the inconvenience. After two weeks went by an no money refunded...I called back. Once again to be on hold for 25 minutes. This time I spoke with someone named Jenny who was sooo rude. I told her my money needs to be refunded and it has been over two weeks since they told me they were refunding my money. She kept cutting me off and saying..Is that all maam? Is there anything else I can help you with besides that?
This has taught me to never buy anything online..if its too good to be true then it probably is.
boy oh boy am I glad I found this site. I was going to try and trick them by calling and saying I didn't have a credit card because I DID look at the small print and was not going to go through that instant bill and ship crap again. But after all of the comments and information given above, my mind is made up not to even bother. I'm going to the health food store and get some pure juice and take it daily and see what happens. It won't cost me 89.00 and I won't have to chase down some sleezy business practicing folks..
so I top my hat off to you all for your input, you have saved me anxiety and stress I don't need. THANK YOU, THANK YOU, THANK YOU
'If you read the fine print
I understand that by ordering Extreme Acai Berry., I am agreeing to receive Extreme Acai Berry. for a 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-801-208-7490 within this 14-day period, beginning on the 15th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acai Berry. to be shipped at that time to my door. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acai Berry.. I understand that I may cancel any future shipments Monday through Friday by calling 1-801-208-7490. Our hours of operation are from 8am to 5pm MST.I understand that this consumer transaction involves a negative option and that I may be liable for payment of future goods and services, under the terms of this agreement, if I fail to notify the supplier not to supply the goods or services described.
We do not accept returns on any products that have been shipped.
It's all right there.
#48 - if you read - 10/20/2008 - 19:13'
Putting aside the fact that no one can get through to the company to cancel, how can you 'trial' a product if it is posted 14 days or more after you order it, and you are supposed to make up your mind if you want to continue?
For a trial to really be a trial you should have the right to cancel 14 days after you RECEIVE it, or even better, choose to oder more if you wish. After all, if it is as good as they say it is, the orders will come rolling in, and everyone will think they are an OK company. (except they won't and they arn't if all of above are right)
Some people have said they were given a cancellation number, does that mean a cancal refference, or another telephone number to ring?
Despit trying to get my CC company to block payments I await my $89.13 charge whilst feeling stupid.
Oh and incase you need it, here is the Fitday # 1-866-407-1022. Good luck people!
I just received the pills on November 4, 2008 but was already charged $89.31 + $1.79. from IP Supplements on 11/5/08 and $29.95 Fit Factory on 10/30/08. The enclosure states that unless they hear from me within the 14 days of the trial period I will automatically be billed for a 30 day supply. I have reported this charge to my bank and the company will be hearing from my bank. This is clearly a case of misleading information, deliberate late mailing
of the trial package and fraud.
Personally, I would be terrified to ingest something that was acquired so deceptively. Food for thought everyone!
i just called my bank to ask why this fraudulent company is still making charges to my bank account after the DC number i gave acai berry isnt supposed to be available to work.
ALSO THEY GiVE YOUR INFORMATiON TO OTHERS. DO YOU HAVE 800NUMBERS CALLiNG YOUR HOUSE ABOUT YOUR "last 4 digits of your card ****" and saying "YOU EARNED FREE GAS!" yaaa another scam WELL im pissed and good luck to the rest of you.
MEGAN # 103 here is your answere because i too live paycheck to paycheck and they overdrew my bank account! IF you want it canceled... CALL YOUR BANK!!! with your information and say that you did not authorize to make that purchase and they give you a number and refund your money and you have to call and make and investigation.
NOTE: i am only 21 and i am already becoming a fraud victim... tell everyone about this fraud and stop it now from spreading!
from: P-oed in Virginia Beach!
Well I am definitely reporting this to the BBB and the media.
Fed up !
in Chicago
Here in Arkansas, the above referenced sales tactics that include auto-shipping and hoops to jump through to cancel have already been addressed in the past - so they know what they are doing.
Try calling the Total Cleanse number, back to back several times. I got through and an automated person came on the line and I was on hold for about 7 minutes. If this is does not work go to: http://sflnutrition.com/
There is a LIVE CHAT session that you can start and they will cancel for you and also send you a confirmation e-mail and transcript of the whole conversation.
#2
If you ordered Acai Berry 500, I got through fine. HOWEVER, you will need to also call the CANCEL the FIT program and the PRICE LIMBO program. When you get this product you are automatically entered into this agreement. If you do not CANCELL you WILL be charged after the trail period of 7 days.
FIT : 1-866-407-1022
The guy was very helpful. If you ordered Total Cleanse and Acai Berry you have 2 account with them, make sure you CANCELL BOTH accounts.
Price Limbo is a Website
www.pricelimbo.com
Go to “sign in”
User: e-mail address
Password: zip code
You will need to go to my account information and request to cancel. They will send you a deactivation e-mail and you will need to click on it in your own personal e-mail account to deactivate.
This should take care of everything.
DO NOT FALL INTO THIS TRAP.
So sad that we were all dupped by them!
I\\\'m ashamed to believe that a product like this would help me lose weight, let alone be so forthecoming. I contacted my credit company after trying about 10 times and 4 different 800#\\\'s to contact this company. I REALLY wish I had read this review 1st. I am a struggling student and single mother, I don\\\'t need this $90 monthly charge. Even IF this product happened to work. It tastes like candy too! EXPENSIVE candy! I still am unable to get through to cancel my order. NExt time I\\\'ll be keeping my credit card in my pocket!!!!!!! THanks anyway, for the heads up.
So after reading all of this I too am going to my bank and canceling my CC and ordering a new one. I just do not trust this company. I have never filed fraud on anyone, but I am going to pursue this and report to the BB. This all leaves a bad taste in my mouth and it's not the pills that left it either!!!
I have called my back who say I cannot cancel my card - i have just tried emailing the address above - any advice would be appreciated!
Thanks
said that it had been endorsed by Oprah and was being used by Chef Rachael Ray. The offer was a FREE TRIal for $3.95
for shipping cost. All of a sudden the company selling this
product is pulling aSCAM. After 14 days you will be billed
automatically for $89.31 (Free shipping) for a 31 day supply
to be shipped at that time to my door.Thereafter, until and
unless I cancel, my Credit Card will be automatically be
charged and additional #89.31 every 31 days foe a new supply.
I understandthat I may cancel ant future shipments Monday
through Friday, 8am to 5 pm MST.
I am reporting this SCAM to the Florida State Attorney
Generals Office to take Action against this Copmpany.
http://www.extremeacaiberry.com/http://www.extremeacaiberry.com/
And I've also tried three other numbers listed on this page. All have the same recording. All hang up on you after 5 minutes of holding. I tried calling on my cell and work and now my home phone. INSANE!
I canceled my card at the bank and they have issued me a new one.
I decided to do some more research...When I googled The Acai Berry, the first three site pop up as Acai Berry warnings...All three links direct you to the same three Acai Berry sites. Stupid me. I've totally been duped and I haven't even received the product yet.
There's no way to cancel so I'm stuck.
Arrrg!
My bank hasn't been that helpful, but will dispute the charges. I also managed to call the numbers for both extreme acai berry and fitfactory from outside the USA.
For people who wish to do this, the best thing is to download Skype and call that way. I was not even charged. Thanks, Skype!
Acai Berry tried to tell me that I could not get a refund but would offer me a free bottle and that my account was cancelled. I also have a cancellation number. I was firm, but polite (the guy was pretty nice as I was polite to him) and I kept being firm about the reverses being charged insisting that I knew other people had been successful with this company about getting their charges reversed. This finally seemed to work and he said that it would be processed within 14 business days.
I will be watching my account with baited breath.
Did anyone here DEFINITELY receive their money back?
Only way to stop these people is to cancel your bank account.
DONT TRADE WITH THEM THEY ARE A BUNCH OF BASTARDS.
THIS IS A VERY GOOD SCAM BECAUSE IT TURNS OUT THEIR CONTACT DETAILS ARE FICTITIOUS YOU CANNONT CANCEL THE UNAUTHORISED WITHDRAWAL FROM YOUR BANK ACCOUNT. THE ONLY WAY IS TO CANCEL THE BANK ACCOUNT. EVEN CANCELLING THE BANK CARD DOES NOT WORK AS YOU GIVE THEM THE SECURITY DIDGITS WHICH GIVES THEM MORE ACCESS TO YOUR ACCOUNT THAN YOU.
THESE PEOPLE NEED STOPPING.
DO NOT GET CAUGHT UP IN THIS SCAM
This scam is unbelievable. They send your sample late and the day you receive it unsuspectingly you are signed up and they are already robbing you of £62 (england) or $89 WHERE WERE THE TERMS AND CONDITIONS, THERE WEREN'T ANY. Dont bother with the phone calls email them at CUSTOMERSERVICE@NUBODI.COM and cancel tell them to cancel Acai, Nubodi, Pricelimbo and The Fit Factory you can also go on the Fit Factory website www.fitfactory.com and send a contact message to them also. The telephones are a scam also and they have about 6 numbers that I have collected. I emailed and got a reply the next day but they had already taken money from my bank for the months supply. My bank are trying to get it back. Can someone in the states please do something about these people. I am in england and have had to change debit card and everything. They need shopping to every authority you can try in the states. VERY ANNOYED GEORDIE
If it costs me double the £65.00 to get my money back i wont mind...at least the robbing pigs wont have my money anymore.....
In Oct. my husband ordered the trial acai pills. Till this day, he has not received anything he was charged for which was 3.95 and the heart stopping $89.31. I wouldn't have known to pay attention had I not question the $29.95 charge from FitFactory. How could anyone possibly be enrolled in any type of subscription without receiving the initial product to begin with. A trial period is not really a trial.
I called my CC and they are filing a dispute for me though they say it's going to take some time. If only they could see how many people have the same ripoff story. Acai company promised a refund (3.95 + 89.31) over a week ago since we never received product and was told it was backordered.
Called today, gal told me some BS about the refund takes awhile because they gotta do some bank to bank transfer etc. I told her I didn't believe her but that I believed they are scammers! I finally canceled my CC # because I'm afraid now of more scam charges! CANCEL your CCs NOW!
In hopes of making myself feel better, I contacted my friend who's a deputy attorney general to file a complaint. Not happy in Hawaii!
This is the small print from a tiny link, so small to be almost invisible on an ACAIBERRY website. It was super hard to read, it was so small, and I am so glad I did research before ordering this product. IT IS A SCAM!
it worked...i demanded my money back, cancelled the order and will be receiving a refund within 7-10 days...
Good luck to you all....
be strong and demand they refund your money and remind them that you've tried to call and the phonelines theygive don't work....don't ask...demand....it worked for me....all they ask is that when i get the product i send it back....
with pleasure i said xxx
The summons can be sent to:
Extreme Acai Berry
4650 South West 51sth Street
Bay 711
DAVIE, FLORIDA 33314
-ANGEL
Now here is the plan: if any significant number of folks purchases $5 "free trial" in coordinated effort, that bloody company would have no choice but to stock up on their product to get ready to ship it since from their end they cannot detect if the credit card number given to them is original or just "one-time" one - the two are indistinguishable. You see, they play legitimate, they don't just charge your credit card and run, they still send you the product. Of course they buy it from someone for significantly less than 90 bucks, but surely they don't get it for free. After 14 days they will end up with a big batch of product ready for shipment and no money to pay for it. These folks are obviously greedy and in all likelihood they borrow money to pay for the stuff instead of reaching into their own pocket. Given enough number of participants such action may well bankrupt them.
Of course every participant has to agree to spend 5 bucks. Well I don't know about you, but I would love to make such investment just to piss them off if not drive them out of business! :)))
1. CANCEL YOUR CREDIT CARD NOW BY PHONE (it will take 5 - 10 days to get a totally new account and card number and all transactions from the cancellation date will be blocked)
2. IN THE EVENT OF MONEY BEING TAKEN ALREADY RAISE A DISPUTE ON THAT PAYMENT WITH THE CREDIT CARD COMPANY WHEN CANCELING AS ABOVE.
3. MAKE A FRAUD REPORT TO YOUR CREDIT CARD COMPANY.
4. YOU ARE UNLIKELY TO GET THROUGH ON THE PHONE NUMBER SUPPLIED SO E-MAIL YOUR CANCELLATIONS TO:
CUSTOMERSERVICES@NUBODI.COM (TELLING THEM TO ALSO CANCEL MEMBERSHIP WITH ACAI, NUBODI, PRICELIMBO, FITFACTORY AND ANY OTHER UNDERTAKING THAT THEY HAVE GIVEN OR SOLD YOUR DETAILS TO.) THE E-MAIL ADDRESS OF FIT FACTORY IS, www.fitfactory.com
Like so many other people I wouldn't take the tablets supplied no telling what these people may have sent to you.
Really pissed off Ron United Kingdom
This company is a JOKE! I too, was suckered in to my FREE trial. The pills arrived 3 weeks after I ordered them, in a box with ABSOLUTELY NO DOCUMENTATION, not an invoice, not a phone number, no Terms and Conditions of the free trial, no written material whatsoever. Just a box, with styrofoam peanuts and the little bottle of pills. While the pills themselves tasted like a sweet tart candy (their only redeeming quality), they had ZERO effect. After a VERY long hold time, listening to their absurd music, a rep finally came on the line and CANCELLED my order. She had very poor communication skills, and when I asked who I could talk to regarding the lack on information in the package I received, she hung up on me. I can only HOPE that indeed my TRIAL is cancelled, and will notify my bank on Monday, just to be sure. BUYERS BEWARE!!
I think I'll do what a few of you did, prepaid visa!!!
It just seems like the same stuff without the added hassles.
JUST CANCLED MY CREDIT CARD IN TIME
WHAT A RIP OF (I WILL STICK TO WEB SITES IN UK ONLY)
(GOOD LUCK TO THE REST OF YOU)
HARRY IN THE UK
I am like most of you guys. I got sucked into the scam. I saw it on my balance statement from the bank. They are scammers. I am going to turn them over to the BBB in Arkansas immediately. I feel you guys pain, believe me!!
There MUST be some sort of consumer protection agency to stop this company!!
"free sample". I made a note of that date and even though I
had not received the free sample within the 14 days, I called the day before the 14 days expired and cancelled the monthly autoship. Well, they told me when I called to cancel that I should receive my free sample that day or the next as it was shipped Oct. 4th.
I again made a note of the date, waited 2 weeks and called them back. I was told that it shipped Oct. 4th. I was told I was being sarcastic when I said I could have walked from
Davie, FL to my home in TN in the month I had been waiting.
I asked to speak to a supervisor and was informed that I was speaking to the supervisor. He then gave me a USPS tracking number and told me to track the package which I did and called right back to let them know that the Post Office states that this tracking number does not exist.
Got a lady on the phone this time, I guess my file had been flagged by this time so she very politely offered to send another sample at no charge. Finally received both samples
in the mail today, 7 weeks after I ordered the first. Am now waiting to see if they have the nerve to charge my card for S&H on the second bottle which they assured me they wouldn't. Oh, by the way, this 14 day free trial bottle contains 14 capsules. The directions tell you to take 2 capsules twice a day. How dumb do they think people are? That's a three and a half day bottle. Now I'm scared to even try the stuff, but at least all they got out of me was $3.95 and a lot of aggravation. But I give as good as I get. Can't put too much over on this old granny!!!
As I am reading this site I began to get nervous about this acaiberry I ordered and just recieved in the mail yesterday! To my disgust and surprise, my credit card was charged yesterday for $90!!! Is this FOR REAL!!!
I called my bank immediately! Has anyone been successful getting their $ back??
This is the last thing I needed right before the holidays!
Here is what I got done in 24 hrs. The listed number is phony. If anyone ever would answer I would fall off my chair.
I scoured around and finally found the real name of this distrubution site....many different Boca Raton Fla. locations. SFL Nutrition LLC..Boca Raton I notified the Better Business Bureau of S Florida. I called the Fit Factory # 866-407-1022 talked to Jessie..cancelled them and he "said there would be a refund of the $29.95" We will see. I sent a email to Price limbo telling them to cancel immediately..do not know if it worth the time..but, could not find a number for them..will continue to look.
Went to my Bank this am. They will investigate the $89.95 and temporarily refund that amount. They will hold up on the $29.95 until we see if they do refund..and then if they don't they will go after them.
I then CANCELLED MY CARD..you must do that...they have your name and card...and it will not end..until they are out of business and you are broke! I think we ought to call Oprah..and have her go after them...they use her picture to lure you in..
Disgusted.
877-350-8480 and they finally picked up...April (in a boiler room setting from the sound of it..)agreed to refund the entire amounts...and cancel all the charges etc....I lost my cool...and told them that I was not going to stand for this..and would shut them down (how , I don't know)...well, I have done all I can do..at the worst..I will be out a few bucks..but, I have a new card and I will NEVER AGAIN order such a thing on internet.. I hope you all get some satisfaction...Happy Thanksgiving...
http://sarah.myweightlossjournies.com/index.php?t202id=6468&t202kw=L8Pr3
But as you can see, if you go there now, it has been removed for Terms of Service violation. How coincidental. That site linked me to the free trial site, where I signed up for both the Acai Berry Power 500 for the $3.95 S&H as well as Total Cleanse for $5.95 S&H. I did get both bottles of pills within the time they said I would, but I read the fine print and had every intention of canceling way before the cutoff date. I was aware that I would get charged the $80 something for the next bottle. But somewhere along the line I realized I had been signed up for FitFactory.com which I didn't recall reading about anywhere. So I called one of the many numbers and was able to cancel that easily. I called the 877-350-8480 number to cancel the Acai Berry pills and that's where the recording about the hours being extended and something about Mountain Standard Time comes up. But it turns out that number is not just for Acai Berry it's also for PriceLimbo.com, which you can see if you go to their website and look at the Terms - it's in the last paragraph. And they indicate that that is the number to call if any PriceLimbo.com affiliates have signed you up (meaning Acai Berry). I became concerned about PriceLimbo.com when I read somewhere in here that someone said they had been signed up for that too, when they chose the $1 shipping option. Well, I never chose that option, and the Terms for Acai Berry never said anything about getting signed up for FitFactory or PriceLimbo. So anyway, I called the number and they said they have nothing to do with it and that people were using their number without their permission - which I think is a crock.
As far as Total Cleanse, the number they gave just flat out doesn't work. They have an email address on the site, which I sent a cancellation email to just for the record. They also have a live chat thing you can call which I've read from other people complaining, works if you wait long enough. So when I saw the number didn't work I looked Total Cleanse up online and saw all the people lodging complaints so at that point I called my cc company to get a new card. So hopefully I am protected against them trying to charge me in the future - although the cc company rep said sometimes the charges get through anyway (I don't know how that's possible) so it's wise to always keep an eye on your credit card statement.
What's funny is I haven't even tried the acai berry pills. I did take a couple of the Total Cleanse pills and I don't know yet if they're worth anything.
Anyway, here's a list of bogus numbers I called for Acai Berry:
877-350-8480 (only one that really works if you wait, yet they don't seem to know anything)
801-528-1391
877-407-1022 (i think that worked for FitFactory)
800-903-3002
877-859-1105
866-695-9950
801-208-7490
801-208-7485
And for Total Cleanse the 866-320-0038 number doesn't work, and that's the number that will show up on your credit card statement. On the BBB they list SFL Nutrition, LLC as being the company name for Total Cleanse and when you call them they give you a different number (786-554-2446) that doesn't work either (go figure).
These companies are in league together. It's all a total scam. Make sure you get cancellation confirmation numbers, names, and employee numbers. And definitely change your credit card #.
Got smart, after the fact, and googled Extreme Acai and found many horror stories. The upshot is that I canceled my cc before there were any outlandish charges made by this scam company.
I've been buying on the internet since 1993 and you'd think by now I would know to always check things out first. Well, I definitely will from now on.
My thanks to all who posted warnings. Because of these warnings, I got off pretty easily.
I was charged $4.85 for it to be shipped to Canada...I received the sample 3 1/2 weeks later...in the VERY small(approx. 2"x3") slip inside the package, and in writing that required a magnifying glass to read it, it said they would bill me and send me a full bottle in 2 weeks from the time I ordered it. After trying to call them for 3 days I finally got through in the evening..they said they had already billed me over a week before but had not shipped it out. When I told them that I had never authorized the second bill they said they would refund my $$$..which was $112.98 Canadian..however it would be 2 weeks before they could refund it...3 weeks later I still have not been refunded..I am contacting my credit card and refusing to accept their charges..I am concerned that they have my credit card number.
Infuriated by this fraudulent company. I fell for the deceiving advertisement, “FREE trial offer” online and paid 3.95 shipping/handling. A few weeks after that, I was charged 89.31, and received 2 more bottles that I didn’t even want. I wasn't even given a choice if I wanted this, they just billed my credit card. I was completely victimized by this company, along with hundreds, maybe thousand of other people. My checking account actually bounced from their charge, creating overdraft fees from my bank. Couldn’t get a hold of this misleading company, but when I finally did, they were rude, inpatient, and refused to help me, told me to read the “fine print” then hung up. I was appalled.
These numbers and contact info are helpful. I plan to call and get my money back. But this cannot continue. THEY WILL BE REPORTED.
WE WILL GET OUR MONEY BACK!!! VOICE YOUR OPINION. STAND UP AND TAKE ACTION. REPORT FRAUD AND UNAUTHORIZED CHARGES.
WE WERE ALL SCAMMED AND WE ALL DESERVE OUR MONEY BACK! FIGHT TO GET A REFUND.FIGHT TO PUT THEM OUT OF BUSINESS.
THEY ARE GOING DOWN...
EXTREME ACAI BERRY IS AN EXTREME RIP-OFF!!!
What can I say, been stupid, bought a few things on the net and thought this trial sounded good and that not much could go wrong with a small payment like that (also thought it was a UK site because of the Union Jack flag).
Been had. Utter bastards!
COMPANY IS A MAJOR SCAM AND WE BELIEVE THAT THEY HAVE GONE SHOPPING EITH OUR CREDIT CARD AT MACY\'S IN CALIFORNIA! WE LIVE IN TEXAS!!!!!
Please use only 1 use virtual card, and also set limit so that it cannot be charged again.
Its a total waste of time and money!
But if anyone was scammed it is me. I never even tried the trial tablets they send me because I read the ingredients on the bottle and it told me nothing except that it contained sucralose in it and that ingredient is toxic as like the chemical "aspartame" in diet foods and let alone I never received the monthly supply I so-called ordered. I never knew that there was a bind if I got the free trial. I barely can afford my day to day routines and now I'm out $89.31.
To anyone thinking of ordering from these people, DO NOT. IT IS A SCAM BIG TIME.
You know, what goes around comes around, and one day he will hve to pay the piper for his greed and criminality!!!
OJ Simpson got his yesterday, and so will this lower than low thief!!! Do what you can to stop this dude, and his scam!!!
SCAMMED BIG TIME.
Hi I have never been scammed before I guess I now join the rest of the 250 people who have been scammed. The problem I have is banks in Australia do not cancel Credit cards and even if they do once you have given your credit card details they can keep billing you every month until the Company stops charging your credit card. Not only that with the exchange rate I paid $137.00 and have so far only got my free trial for the 14 days. My question is for anyone who has got scammed outside the US and if they could not cancel their credit card what did they do to get out of this situation. Besides with the time difference I have to either stay up till 12.30am to ring them or wake up at 6am to call them. Please help me sort this problem out if any of you can.
Oh why couldn't I have found this website before I ordered the free trial on 11/3. I was billed 89.13 on 11/17 before I ever received the trial product. I called the day the 89.13 went through my account and was told to return the product unopened. When the product finally came, I marked refused on the package and put it back in the mailbox. I called today and was told there was no way a credit could be issued without a tracking number, since no paperwork, no tracking number. I'm reporting this company to the Better Business Bureau here in Florida. The company is located in Davey, Florida.
I am absolutely furious and they say that they are going to credit my account (we shall see). I am just so furious at myself for falling for this bunch of crap!!!
Meg
Administrative Contact:
Frank Sousa (frank@macor.com)
+1.5095904300
Fax:
1422 S. Ivory
Spokane, WA 99202
US
Technical Contact:
Frank Sousa (frank@macor.com)
+1.5095904300
Fax:
1422 S. Ivory
Spokane, WA 99202
US
Registrant Contact:
Frank Sousa ()
As for the person in Australia just get the last four didgits of your credit card changed and they won't be able to charge you anymore.Notify your card holder or the bank where you do business if you used a debit card about what is going on. If you have to just say your credit card was stolen and they will issue you a new one with new nos.
All you people who got the scam contact the BBB!!!
Otherwise lets all be a little more careful when jumping on the band wagon for weight problem solutions.The Acai berry is a good supplement.The Extreme Acai Berry Co is not.Here is the phone no.in case anyone wants it. 1-877350-8480.You can also print out all the scam complaints you see here and send them along with your complaint to the BBB and the Attorney General.You can go online to get the addresses.When you call hte Acai berry co. phone no. ask them where they are located.I was told it was Fl. and Utah.
THIS COMPANY IS STEALING MONEY FROM ANYONE THAT PURCHASED A TRIAL SAMPLE OF THE ACAI BERRY PILLS. THEIR 800 # IS 877-350-8480. CALL AND DEMAND A REFUND AND THEY WILL REFUND YOU WITHIN 3-5 BUSINESS DAYS. THEY CHARGED ME $8.51. [[ I GOT MY MONEY BACK IN 8 BUSINESS DAYS ]]
'EXTREMEACAIBERRY.COM' AKA 'HEALTHIERFORME' 877-350-8480
I have tried cancelling the shipping of these 'pills' and hit a birck wall. I am in the UK so have had problems with the telephone number, but,
I tried calling the company (no use)
I have tried putting my cancellation in writting and I have been in contact with my bank..
ALL USELESS..
It seems there is nothing I can do to stop this company taking my money until they get tired of it..
I feel such a fool for being taken in like this and just like Gillian (above),, I am at my wits end.
I wish I had seen this site before I ordered my 'free trial'
I can only hope this company gets what is coming to them and they are forced to payback all the money they have stolen from people around the world.
When I asked where the original credit was, they told me that I should see it this week. BBB and the Attorney General can't do anything because they already have numerous complaints but can't reach anyone who can do anything about this. The BBB in Nebraska just took my information.
Now that night when i tried to order this extreme acaiberry it said that my info didnt go through so i got tired and closed it all up and went in and ordered the acai maxx. I didnt know that the orginal order actually went through so i got charged 5.95 for this other bottle and then it seems like a week later i got charged 86.35!!!!!!
I had to email cancel@acaiberrymaxx.com to cancel the membership and it took 3 weeks to get the confirmation of the cancelled membership but no info on my refund. But guess what I live in Dallas Texas and on their website it has an address
Mailing Address:
FX Supplements.com
916 113th Street Suite B
Arlington, TX 76011
Which i mapquested it and its 30 min away from my home!!!!!! I'm totally gonna go to their office and see what they say to me! Ha! I bet its not even a real place! We'll see! I'll let you know what happened cuz i'm going TODAY!!!!
This is all for the acai Maxx pills (86.35 charge)!
So i hope some of that info helps you guys!
I will get my money back even if i have to lie just like them!
For the extreme acaiBerry(89.31 charge) guys i have this number from the bottle 1-877-350-8480 and on my bank info i have this number 866-518-6901. SO if u just ordered the extreme acaiBerry one try either one of those numbers ok!
Good luck all!!!!!!!!!
Erica
Now what worries me is that somewhere along, I read that we get registered automatically in Pricelimbo and Fitfactory. I did get an email from PriceLimbo welcoming me and gave me a link to go and register. I did not register. My concern is now will i get charged by PriceLimbo and FitFactory, even if i did not register with them. Can someone who knows the answer to this let me know.
Long story short, i am in the UK and was scammed almost a month ago. Trick was that i paid in UK Pounds so the terms were different.
1. Got the 'free trial' after the 14 days
2. Was charged $89.31 on the 13th Day of free trial
3. Called them and demanded a refund stating they hadn't kept up with their end of the deal, why should i? Oh and after i cancelled the monthly, 4 days afterwards they sent me my month's supply. I sent it straight back.
4. Finally after trying to call 4 times international charge rates - i spoke to Kristine and she said refund time was 14 working days without having to send the product back from the UK but i told her it was on its way but had no way to track it.
5. On the 15th day i called again and was told that her supervisor was in a meeting but she would put a rush on it for 3-5 working days.
6. Today was the 5th working day and nothing. I have just spoken to the same woman again and shouted at her. I explained the facts and the story yet again for 20 mins and she finally said i would be refunded in 72 hours. Time will tell yet again but i will let you know....
I have also just discovered that although the UK people scammed were not always signed up to Fit factory, we are to Price limbo automatically. Call them on the same numbers as the others and get that cancelled too. If there were any way to take these scammers to court, please let me know as i have spent a fortune on calls to the US and want to see these people crash and burn. In the Uk, we would get an expose done through the media.... let's fight this and warn as many people as possible because although nothing is free in life this is quite a price to pay to try a new product.
Price Limbo's # is 1-877-350-8480
Fit Factory's # is 1-866-407-1022
Me too, saw Opra's name and thought it was worth a go, FREE TRIAL what a crok of S***,it must be easy for them to sleep at night. I tried the free one's and found they didn't work so there is no way in hell I would buy a bottle but now I have one. I am in AUSTRALIA and can't find any way of contacting them. Please help I don't want them to get away with FRAUD, just another SCAM.
I put my information into the computer, thought better of it and closed the window. Did not send, did not save - guess what, they got the info anyway. I have product, product I don't want and my credit card was charged twice. My credit card company called me and alerted me. It does not show up as Acai they used another name - VIP FIT but it was 89.31 x 2. They don't answer the phone either. My bad.
I disputed the charge with my bank and got a new debit card. They will not give you any information when you call without getting your phone number or zip. I have called so many times that now they hang up on me when they claim to put me on hold. Lets get these guys shut down!!! The pills didn't work I think they are just Tums or something. I have also reported them to the BBB. I called to tell them that as well and the guy told me to do whatever I wanted to do that he didn't care. Can you believe that! I can get through on this number without much of a wait. 1-801-208-7485.
Ordered online from an unknown solicit. Again, am a believer in saving shopping time online and have ordered lots of items. Here's charges:
10/24 - FREE Acia Berry for S&H of $3.95.
Didn't come...didn't come...had a trip planned.
11/03 - FitFactory charges $29.95, for ?
11/04 - Credited for FitFactory charge of $29.95
11/12 - HealthierForMe charges $89.31
11/28 - PriceLimbo charges $8.51
12/02 - Credited for PriceLimbo charge of $8.51
11/18 - returned from out of town trip
11/21 - Sent unopened HealthierForMe bottle with Tracking #
11/23 - USPS tracking shows delivered back to Fulfillment, Davie FL
12/04 - Phoned 877-771-7029. Told $89.31 credit bank to bank
12/06 - Phoned 877-771-7029. Confirmed refund going to bank
12/10 - " Promise check in 3-5 days for refund
12/15 - " Give it 72 hours more
12/25 - " Different voice on recording to call back - Mountain Standard Time (Utah am presuming).
I am a member of PrePaid Legal and will make contact with my legal representative in Fort Worth, Texas, to see what further action can be taken (in addition to a demand letter to HealthierForMe, DietOfferStore, PriceLimbo and FitFactory. They are ALL in this scam ranging from Utah, Arizona, Nevada and Florida.
Unfortunately I did not read the "fine print" that said I would be charged for monthly refills if I did not cancel after the 14 days. The $3.95 initial supply was charged on 9/8/2008 to "Easy 30day Thin 877-3508490 UT". I thought I was done.
Busy as I am, I did not look at my charge statements as carefully as I should have. On 9/22/08 I was charged $89.31 to "Celebrity fitonline 877-3508380 UT". On 10/22/2008, $89.31 to "Easy 30DayThin 877-3508480 UT". On 11/21/2008, $89.31 to "Easy 30DayThin 877-3508480 UT". Finally on 12/22/2008, $89.31 to "1emailoffer 877-6154233 UT". Does any of these look like a charge for Extreme Acai Berry?... shame on me for being so stupid!
You may wonder why I kept accepting the bottles? Like a lot of promotional officers, they keep sending promotional samples for a few extra months knowing that the customer will either ignore the new samples and throw them away, or will finally subscribe out of guilt or is finally convinced to subscribe.
On 12/26/2008 I called Extreme Acai Berry using the number on the latest bottle of pills, 877-350-8480, and immediately canceled. The person I was talking to immediately gave me a confirmation number as if this was standard practice. I asked for a refund as I felt this was a scam, but was denied; then asked to speak to her supervisor. She told me her supervisor was in a meeting and could not be disturbed. I repeatedly asked, then demanded I speak to her supervisor or other superior, and finally the president, but was told she couldn't do that. Sorry, but I finally lost my temper and said a few mild expletives I shouldn't have. But if I had been treated what I thought fairly, I wouldn't have lost my temper. I've never heard of a business where the customer was not allowed to talk to a supervisor.
Stay away from this company! It is a scam! They know most people don't read the fine print and Extreme Acai Berry will continue to collect their money until the customer discovers their error and cancels. They made an extra $357.24 off me... not a bad scam. Thinking over what I said, I feel sorry for the poor customer rep I chastised because she works for a company with these business ethics.
I'm not done yet. My next step is the Better Business Bureau and the Michigan Attorney General.
All Natural Cleansing Solution!!
Nutrition Facts
Serving Size: 2 Tablets
Servings per Container: 7
Ingredients:
Acai Berry Powder 500 mg *
Other Ingredients:
Dextrose, Vanilla Flavor, Wild Berry Flavor, Citric Acid, Camin Color, Crosovidone NF, Magnesium Stearate, Sucralose
*Daily Value (DV) not established
These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.
Directions:
As a dietary supplement, take two tablets 30 minutes before meals.
Precautions:
Use only as directed. Consult your doctor before use if you are pregnant or nursing, have a serious medical condition, or use prescription medications. Keep out of reach of Children.
Keep this product out of direct heat or water.
Extreme Acai Berry
1-877-350-8480
That is what the entire bottle says. 14 day trial my A**. This company is a total scam. Their website doesn't list prices or anything. I fell for their little trial and luckily I canceled before I even got the Pills because I didn't want charged. I did however sit on the phone for over a hour waiting for someone to answer the phone. Oh by the way you don't even get their trial bottle for like 4-6 weeks so thats how they make their $90 because who knows how to cancel untill they get the product with the phone number on it. TOTAL SCAM!!!!
I am not going to let this drop like so many others are doing! I advise all of you to report this to your bank as fraud! Report this to the better business bureau and the credit agencies!!! I am! They have no idea what they have started!
out and I was just in time to save everything.
I had tried to call but never could get through and I had gotten the product on the 14th day and that was the final time you could refuse the scam according to them For those who are not looking at their bank account as a debit card you had better take another look they are still stealing from you each month by using another company name. I lost that little slip but the name they stole the $29.95 from was called Fit Factory. After I got that all settled I recieved another form from the bank this month asking
me to sign the from again as it seems that they are still trying to collect from my account. I closed the account so if they are so stupid as to give them another $29.95 from their bank they are worse than I was because I wasn't warned. I made out a Sworn Denial and I haven't sent it to the bank yet but if I get a billing from them I sure am going to shock them and sue them for FDCPA violations and then they won't ever try that to another bank customer again. The name of the so called parent company was Litle & Company according to the logo in the corner from the bank
copy and I noticed it was spelled with one T.
I even told the bank I wanted to know what I was supposed to have recieved from the Fit Factory. I need a validation of products and colors etc. was it socks, shoes, drawers, shirts or what was it. If they are wise at all they should have filed a fraud claim against that scam outfit I never noticed an address on it. I got the product from Florida but the company was out in the midwest somewhere. I wish I could find that paper again but I misplaced it. Lord I hope anyone who reads this have sense enough to close out the complete bank account before it's too late and they drain them dry. Six so called companies drawing from a person's bank acount will make some people poor and the scam artist more rich.
The person whose website it appears on said she is only promoting the product not selling it and gave me an american number to ring, which I have been ringing and nothing happens.
Needless to say I actually purchased through my mastercard debit card which thank god I don't use for anything else, my credit card already has periodical monthly debits going through it and I certainly don't need the hassle of cancelling that. I emailed my bank and they rang me immediately and we cancelled my debit card so if they try and put something through it wont go through.
Here in australia you don't keep getting debited if you cancel your card with a scam company, they need the new details for that to happen and you can put through a fraud thing with your credit card by filling out a fraud form and let them prove its not a fraud if you have on numerous times tried to cancel.
So for those who think they have to just pay up and shutup, you don't. Take them to court, small claims if you have to to get yor money back but make sure you keep a detailed written report about everything you have done to try and cancel this and also print off this website also as proof that many others have as well.
Small claims should go in your favour if you have followed everything you possibly could.
Cancel your credit card if you have to and get another one, they cant take it out of another one, you didn't give them those details to, they would have to follow you up to try and find the new info, then that means they are talking to you. Then you can once again file a complaint.
File a complaint and email a copy of it to them or mail if they cant be emailed. Send a letter of that complaint to any website that is promoting their product as they are obviously making commission out of it.
Cancel any subscriptions coming to you through email via their site as they sell the info on to other companies.
If your bank refuses to support you, then cancel your whole bank account and move bloody banks, then nothing can be taken out of your account.
Your the consumer, you have rights especially if you follow all you can to cancel it.
Next thing is to blacklist their website, get the IP of the website and the owner details and send it out to all the major black list companies or whoever it goes to, to report them as spam, scam etc.
Anyone else with ides on how to stop them rather then leave them there to scam hundreds of others... No use crying over spilt milk after the fact, all work together to stop them in any which way you can. Get their hosting site and report their website business as a scam to the hosting service.
Their website details are through godaddy, so maybe complain to godaddy about them also.
: Registrant:
Domains by Proxy, Inc.
Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: EXTREMEACAIBERRY.COM
Domain servers in listed order:
NS2.CRUSHLLC.COM
NS3.CRUSHLLC.COM
For complete domain details go to:
http://who.godaddy.com/whoischeck.aspx?Domain=EXTREMEACAIBERRY.COM
Looks like their servers are: CRUSHLLC.COM
More detailed info on the website is: maybe complain to the emails on here:
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: EXTREMEACAIBERRY.COM
Created on: 07-Jul-08
Expires on: 07-Jul-10
Last Updated on: 09-Jul-08
Administrative Contact:
Private, Registration EXTREMEACAIBERRY.COM@domainsbyproxy.com
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599 Fax -- (480) 624-2598
Technical Contact:
Private, Registration EXTREMEACAIBERRY.COM@domainsbyproxy.com
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599 Fax -- (480) 624-2598
Domain servers in listed order:
NS2.CRUSHLLC.COM
NS3.CRUSHLLC.COM
If the above emails and phone numbers start getting enough complaints, maybe they will shut the website down.
If someone can get an IP address from any emails they may have received as i didn't, that would also help.
Their servers are through www.xmission.com I did a trace route on their website and it went straight to them, so maybe complain to them for the website EXTREMEACAIBERRY.COM something may come fromt hat. Lets do what we can to bring them down and help stop others getting caught although they will only come back with a new name no doubt.
And to be honest, one person in amongst hundreds saying the product is good is too low a percentage for even them to no wonder what is wrong with this company.
good luck, I may have been luck and wont get a charge through now.
Sery
1-877-317-0189
Extreme AcaiBerry/PriceLimbo
4650 SW 51st St.
Suite 711
Davie, FL 33314
Best Pure Cleanse/Total Cleanse Shipping Dept
127 NW 13th St. Suite 4
Boca Raton, FL 33432
I am concerned about my credit. I talked to the fraud department at CitiBank. He said it is possible if I cancel my card that these charges could be sent to collections. I'm trying to keep all my records from these events. I have excellent credit and I hope something as stupid as this doesnt ruin it.
BTW, I didnt notice anything with the Acai Berry, but I did like the Total Cleanse. It seemed to be all natural and it seemed to work. But, its probably safer to buy something at GNC.
MAKE SURE YOU HAVE THE RIGHT COMPANY BECAUSE THERE ARE SEVERAL!!!
Extreme AcaiBerry (the DELICIOUS chewable tablets) have been working GREAT for me. When I tried to cancel the trial free they kept offerring me more free bottles and extending me trial. LOL! It was great. But then I started to notice they really worked!!! Now I feel it's worth the $90 a month. So much stress about weight loss is finally gone!
HOWEVER - Acai Berry Supreme was a scam b/c as some people indicated, the phone number didn't work when you call to cancel.
CHECK THE NUMBER BEFORE ORDERING AND YOU SHOULD BE FINE!
I was totally mislead. I thought after ordering and trying this product, if I liked it, I could re-order. Instead I received a bottle in the mail less than 30 days from the first bottle I received. Then the same thing the following month, in less than 30 days, a third bottle came. I was not pleased with the pills and had stopped taking them but figured...lesson learned with the 2nd bottle. Once receiving the 3rd bottle it took me over a week of constant calling to get a customer service representative on the phone to cancel this. They told me to return the 3rd bottle (which I did immediately) and I would get a credit on my credit card but never did eceive a credit. Oprah Winfrey should be ashamed of herself for backing such a scam. Brad and Angelina should demand their faces be taken off of the AcaiBerry home page. Why hasn't someone stepped in to do something legal against this company?
I never receive any information, but when I got my bank statement I had two orders on it. the first was for 88.67 and the next was 94.57, the orders was exactly one week apart and one was from a different company.
I called both numbers on the bank statement and was hung up on four times, when I mentioned cancellation. I guess my next step is to call my bank and cancel my card.
We live and learn. I do think the postmaster should be informed, after all they are sending the product through the mail.
fit-fac so they added that amount the the complaint.(if your credit card company or your bank doesn't do this for you I would switch banks, now a days they need to help protect consumers and there is too many banks and credit card companies out there to not ask them to back up there customers.
Then I filed a complaint with the better business bureau with Florida and Utah for both companies and also with the Federal Trades commission. I suggest everyone who has been scammed file with these two companies the more they get the better. Good Luck everyone!
i hope a can cancel in time befor they take any money off me!!!!
DONT ORDER FROM THESE PEOPLE THE PRODUCT MITE WORK BUT FOR A SAKE OF A FEW LB'S OF WEIGHT GO TO A GYM OR A DRUG STORE AT LEAST U CAN BUY WHEN U WANT NOT WHEN THEY WANT.
ANITA FROM ENGLAND
pat 8/1/2009
I called the number again today and now it says that the office is closed and hung up on me.
I haven\\\'t been re-charged for this product, but I just want my dang money back.
This is unbelieveable; how can they can get away with this? I filed a complaint with the BBB in FL and I suggest everyone else does the same thing.
When I look at the number of people on this list that have been conned it's outrageous that these people can continue to do this...and like many of the rest of you I'm still waiting for my refund.
PLEASE some one help stop the madness!!!!!
Carolyn 1/13/2009
This still sucks, but I think I\'m safe. I came here just after ordering. I was able to get in touch with the company using the number they provided relatively quickly (about 15 minutes total hold time). I was given a confirmation number, etc.. However, I STILL canceled my card immediately because of this statement in their privacy terms:
3.1 Sale or Transfer to Third Parties.
ACAI BERRY DETOX MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN ACAI BERRY DETOX\'S SOLE DISCRETION.
If you do not wish us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us by contacting customer service at 1-888-888-8888 and we will certainly honor your request.
of course that number doesn\'t work and "personal information" INCLUDES YOUR CC NUMBER.. scary, huh?
Oh my goodness what have I done??!! I have just found this site whilst trying to find how to cancel my subscription and cannot believe what I'm reading!! I too ordered the free sample in Nov 08, I did see the 14 day trial terms and decided to cancel before I even received the free trial to ensure they wouldn't take any funds out of my account. But I have not yet been able to, either the numbers are non-existent, no-one answers the phone, put on hold for 20-30 mins or even more annoying someone answers but then hangs up!! Bearing in mind that I am calling from the UK, I dread to think what my phone bill will be!!
I am a single parent and at the moment am on benefits due to illness and these low lifes are taking half of my monthly income!! So far they have taken nearly $200 and I don't no what to do!! Please help anyone!!!
In December i ordered some of the Acaiberrys.
I went through the link to cancel due to financial cut backs but unfortunatly you have continued to debit my account If you are the company sending these can you please e,mail me as this is causing a terrible amount of stress
I sgined up for the trial for Acai Berry Supreme for $5.95 and UltrSlim XS for $4.95. I received the UltraSlim within 5 days and just recently received the Acai Berry product last week whch was about 2-weeks after I placed the order.
Well, today I received a $58.95 charge to my account for UltraSlim XS. Called them and cancelled my order. They sent me a confirmation via email. However, they would not refund the $58.95 charge. They said that they placed this order on 12/16/08 when the trial was sent. Such a crock of crap! Anyway, I called my bank. I placed an unauthorized purchase for the $58.95 and cancelled my card.
Now, with Acai Berry Supreme it gets interesting. I already received my trial bottle last week. However, they charged my account the $5.95 today. I called to cancel my order / membership with them. Waited on hold for about 20 minutes. The 1st person did not speak good english at all. Very hard to hear due to noise in the background. She could not locate my account by my name, address, email address, zip code or last 4-digits of card (which I fought to give but finally did because I want to close my account). After on hold for a while in between her looking, she hung up on me.
I then called a 2nd time and spoke to yet another person with very bad broken english. This person was harder to understand than the first. Same line, could not locate me by name, address, email, zip, etc. Was put on hold and he hung up on me.
Called back the 3rd time, furious! The 3rd person was very hard to understand also. Again, no luck on locating me by any means. I was told to call back after 1:00 PM tomorrow. In addition, I was also give the 866-407-1022 to FitFactory. Called FitFactory and they could not locate me.
Logn story short, this is what I did...thanks to all of the people that have replied and provided great information in this forum....I called my bank and cancelled my card and set up the fraud purchase. In addition, I went sent out emails to Acai Berry Supreme, Price Limbo, FitFactory and UltraSlim XS to cancel my all subscriptions under my name. I requested an confirmation be sent via to my email address that my request has been completed.
Botton line, we have to play harder and smarter at their game. We must be aware of all scams out there, especially on the web. Remember, these are tought times and people are really doing some crazy crap to get money any way they can.
I hope I helped at least one person out there. Good Luck. I'll sent an update on my results.
Dlew 1/21/2009
"NOTHING IS HIDDEN THAT WILL NOT BE EXPOSED OR REVEALED!"
Hint, try to: Tool bar: VIEW, SOURCE a site and look @ its HTML Codes for information on the companies or hosting IP's
Best of luck.
Jennifer
okay when you return this product they apparently never give you your money back... i called 3 times.. and got 3 different answers... they told me 2 months ago after i returned the pills and canceled eveyrthing with them it would take 10 to 14 business days. than i called like 2 weeks ago they told me december 9th it went through and that i would get my refund that week. than i was told today that it went through 2 hours ago! SCAMMERS!!!!! i just lost 90 dollars of my money forr something i dont have!!!!
This is a total ripoff. I have spent over three hours making phone calls. Most are busy or put on hold then hangup. I did get a number that worked. It is for only acai berry. Number is 1-866-484-2863. Hope this will help. I'm still trying to get number for total cleanse.
http://www.ic3.gov/default.aspx
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).
This company already has complaints against them. Everyone needs to help build the case! I\'m waiting for the day that they are showcased as the scammers they are in the media and brought to justice!
Glad I found this page first!!!
Does anyone have an acai site they "recommend" or are we better off with EBay??
Thanks In Advance
This is a TOTAL SCAM! I was lead to this so called 'journal' about a girl who had lost weight using these two products, and a link near the bottom leads you to this so-called "FREE TRIAL" of both products.
Their request is that you give them your card information to pay for 'shipping and handling' and that that's all you will be charged.
DON'T DO IT!!!
They automatically subscribe you to their subscription service and you won't get taken off of it. Every call I've made had been a dead end. One guy even suggested I "Google" the name of the product to find the information!!
I've been scammed out of $180 that I can't afford. (I'm a poor college student, like I have that kind of money!) I'm calling my bank to get my card canceled and to dispute the charge. Every time this company sends me something, the company name on my statement is different, and the return label on the packaging says it's from a PO Box in Sandy, Utah.
I'm definately reporting this to every agency that I can. BBB, internet fraud sites, attorney general, or whoever will listen. The website that scammed me is here:
aubreysdietblog.com
Don't fall for anything like this!!
So unhappy. I have been waiting for a refun for this product for over 2 months.
I call and call and call.
If they can please get back to me i would greatly appreciate it..
it is a lot of money and i want some help.
It is CARZY.
I donot ahve the product nor will they give me arefund.
I was wandering if anyone could help with this as its a lot of money!!!!
thanks
Luckily, I did find it before I was charged $89. I have
cancelled my card today and am hoping no more charges show up in the process time it takes to close the account.
Not so luckily, I did get charged by "Primetime Savings". Since I have not used this credit for *anything* (it's a new account) other than Acai Extreme for ordering online it hardly seems coincidence.
My credit card company gave me the number for Primetime Savings and after being on hold about ten minutes a woman came on the line.
I am pretty certain she was actually at her home as I could hear children shouting in the background.
Supposedly my "account" which I "set up" is now cancelled and the charge will be removed.
I am waiting for my confirmation.
Their number by the by is: 866 335 7477
They had my name, e-mail and mailing address.
Just another warning...
This was a hard lesson learned. I did not see where you were going to get charged the practically $90 until it showed up on my bank statement, and like all the others, I called and was put on hold for a good while and told i could return it, but after reading looking up this sight and reading what others had told by that time I just had to cancel my card and didn't bother sending it back, cause then I'd have to give them my new account info to get a credit that would never happen.
Then when U call & FINALLY get through to someone, they mute your call, people are laughing in the background, they keep saying no supervisor is there or in a meeting... just ridiculous; I just can't endure this anymore - I had to cancel my credit card to get them to stop billing and wasted so much time on the phone calling back & forth and some days NEVER getting to speak to anyone... so sad - please don't buy from these con artists! I won't wish this on anyone - I told the last rep that karma is a bitch & hung up!
I keep calling to cancel. All you get is something called "Customer Service". When you ask what are they servicing, they just keep repeating "This is Customer Service".
English is not my native language, and I do speak with an accent, but come on! After 10 years in USA, and working with customers in California, the most diversified state, probably...I had a really hard time understanding what the person on the other side was saying. And what is really even more annoying is, that when you say you don't understand them, they don't even try to put it in other words, just keep repeating the same sentence, or words, in the same order and with the same tone.
You ask them how come, after you already called a month ago and cancelled - and you give them the person's name and Cancellation # - you are, again, being charged?!? They just say "sorry Mam, my colleague did not cancel".. and that's it?!? I tried talking to a Supervisor, I tried to at least get his/her name.. nothing.
Per the "Customer Service Representative", in order to get your money back, you have to mail back the product.You are responsible for the shipping charges, even if it's their mistake. Then they "promise" to refund your money...I'm waiting for that, but I just read some of the postings, and I got really discouraged.. some people are waiting for months
I'm also calling my credit card company to dispute the charge and also to ask them to issue a new card. I wonder, if there was an option where you could ask them to reject any requests for payments from a particular vendor? The problem is, as somebody already mentioned, that the shipment is coming from different senders every time!!! The common denominator is the City - SANDY, UT.
Be smart and don't deliberately expose yourselves to this SCAM!
I wonder, what the options are, to legally stop this!
Talking to thease Aholes gets you no where thet won't answer your emails. Talk to your Bank or credit people and say you would like to Despuite the charges and they should help you....cancel your card.
Info:
9140 S State Street, Suite 202
Sandy, UT 84070
Phone:801-563-8185
email....jason@crushllc.com
Web http:/www.jasonbrialow.com
Read
htt:/ww.free-press-release.com/news/200819/1221860414.html
I have tried to cancel twice, and finally had to close out my credit card because despite assurances otherwise, they continued to charge me for this product.
I was told that I could not return the product or get any of my money refunded. I plan to use this wonderful web log of complaints to supplement my fraud claim to my bank against this company. I have never been the victim of internet fraud like this, and it's a really horrible experience.
I'd just like to thank everyone who's contributed here for their stories - it's comforting to know I'm not the only one who was duped, but I also hope this record might help bring legal action against this criminal company.
Oh, and the Extreme AcaiBerry product? Sugar pills, anyone? About as effective as a kids' vitamin.
DO NOT USE ACAI BURN. Whether the product works or not is not the issue. READ CAREFULLY. You get sent a month’s supply for the 14 day trial and if you don’t return the bottle right away you get charged $59.95. When they say “and once you choose to continue” - you choose to continue if you haven’t sent the bottle back – at your expense. All charges are non- refundable. You get charged $1 for every transaction. Not refundable. You get charged $6.95 for “Web Access” – nonrefundable. You get charged $9.95 for Comprehensive Weight Loss eBook package – also not refundable. AND you have to cancel each one individually and they don’t tell you that when you call to cancel the first charge you didn’t want. It may in their way tell you all this in the ad but be careful you really understand.
I called the 866-949-0138 number and cancelled my "membership" right away, but they say it has already been shipped. I'm going to refuse the package right away. Hopefully they won't bill me the 80 dollars. If they do I'm disputing.
Thank heavens for this site and for the info.....
I'll stick with diet and excercise....cheap, honest and it works, no more looking for expensive shortcuts.
Ann
Every phone call directly to the company was horrible - rude representatives and they would just tell me they could not help me. I asked for supervisors and only ever got voicemails. I canceled my card and reported to the BBB.
BB
You people saying this is a scam, you are all retarted!! Of course you need to read the terms and conditions before u buy anything, that's just common sense, if you had read it, it tells you about being charged continuosly and the extra fees, nex time do your research and order from a good website like amazon.com and you'll see this product works, its only ur fault you fell into they charging you continuosly bc you weren't paying attention! A scam btw is when you are charged for something you didn't authorized or they gave you different info, this is not a scam they disclose all the info on the conditions idiots